First Step Emergency Relief

Funded by the Department of Social Services, First Step Emergency Relief is a regional wrap around service that provides a doorstop incentive for community members who are experiencing crisis.

Offered regionally as part of the financial inclusion program across Richmond to Tweed, the program accesses support and case management through initial intake and assessment processes.

We deliver emergency relief regionally in partnership with Murwillumbah Community Centre, Byron Community Centre and Kyogle Family Support Services.


First Step emergency relief – Lismore
Northern Rivers Community Gateway
76 Carrington Street, Lismore NSW 2480
Email: hub@nrcg.org.au
Phone: 02 6621 7397
Fax No: 02 6622 0235

First Step emergency relief – Casino
Casino Neighbourhood Centre
138 Canterbury Street, Casino NSW 2470
By appointment only
Email: hub@nrcg.org.au
Phone: 02 6621 7397

First Step emergency relief – Byron Bay
Byron Community Centre
69 Jonson Street, Byron Bay NSW 2481
Phone: 02 6685 6807

First Step emergency relief – Murwillumbah
Murwillumbah Community Centre
Nullum Street, Knox Park, Murwillumbah NSW 2487
Phone: 02 6672 3003

First Step emergency relief – Kyogle
Kyogle Family Support Services
8 Geneva Street, Kyogle NSW 2474
By appointment only
Email: hub@nrcg.org.au
Phone: 02 66217397