Lismore Neighbourhood Centre

Positions Vacant:


Housing Support Case Worker

Housing Support Case Worker - Position Description

Are you a passionate exemplar of social change? Keen to provide individuals and families in need with the stability that every person deserves? Then perhaps you should consider our Housing Support Case Worker role currently open for application.

Northern Rivers Community Gateway is now searching for a Housing Support Case Worker to work with Aboriginal individual and families in securing long term stable housing.

This position plays a lead role in the coordination of the Northern Alliance's Going Home Staying Home Specialist Homelessness Service in supporting disadvantaged people in the Lismore region. The role will include the provision of well-developed case management, information, tenancy supervision, and advocacy to people with support and housing needs, who are homeless or at risk of homelessness, to overcome barriers to affordable housing solutions and sustain tenancies.  

Key Accountabilities for the role include:

  • Negotiate client assessments, case coordination and exit strategies that address the client's specific barriers to stable housing;
  • Provide multi-disciplinary case coordination support, advice and direction to clients with the aim to establish and maintain a tenancy;
  • Monitor and support tenancies and provide a contact point for real estate agents and landlords if a tenancy is at risk;
  • Develop effective relationships with stakeholders;
  • Assist clients with access to financial brokerage that is closely aligned with individual case plans and identified goals;
  • Maintain weekly contact with each client
  • Provision of client support is to be within a culturally safe framework, utilising principles of person-centred strengths based practise.

This position is a part-time permanent opportunity; 21 hours per week. Remuneration aligned with SCHCADS Award Level 3.1.

Key Selection Criteria: 

All applicants must address key selection criteria to be considered.

  1. Relevant qualifications in social science or related field and/or relevant equivalent case worker experience in supporting those experiencing barriers to stable housing.
  2. Demonstrated experience in case coordination of people with complex support needs
  3. An understanding of the private rental/social housing market and knowledge of the rights of clients as tenants.
  4. Strong administrative skills in maintaining case notes, updating data systems, and effectively managing time.
  5. An understanding of, and demonstrated ability, to work with human service agencies.
  6. A thorough understanding of culturally sensitive practices when working with members of the Aboriginal community.
  7. An ability to use initiative, be self-motivated, and actively contribute within a team.
  8. Well-developed negotiation skills that can span the professional, client, and team based interactions associated with the role.

Northern Rivers Community Gateway is a not-for-profit, incorporated community organisation that has been providing social and community capacity building programs since its inception in 1976. We are a person-centred organisation that promotes, develops and delivers best practice services to the surrounding community.

We strive to be an employer of choice in the culturally rich and diverse region that is the Northern Rivers. We offer all permanent employees the following benefits (in line with current policy);

  • Salary sacrifice
  • Training and Development
  • Onsite Parking
  • Bonus leave

Position Close:  21st July, 2017

For more information about the position, please contact Shaun McPherson on

(02) 66217397 EXT 109.

All applications need to be submitted through the seek website



Executive Assistant to the Chief Executive Officer

Position description - Executive Assistant


Our organisation is now recruiting for the position of Executive Assistant [EA] to the Chief Executive Officer [CEO].

This position hopes to excite those with exceptional administrative skills, creative and effective written and verbal communications, and a genuine interest in working in the Community Sector.

Your respect and commitment to upholding confidentiality and discretion will be important in this role. For the successful person, this opportunity offers a busy and varied day!

The main responsibilities include (but is not limited to):-

  • Provide professional administrative support the CEO
  • Coordinate travel bookings including business travel, conferences, meetings for the CEO
  • Provide administrative support for events and functions
  • Update NRCG’s website and social media platforms
  • Ordering the stationary and office supplies
  • Salary Sacrifice entitlement
  • Bonus leave
  • Training and Development
  • Wellness program
  • Car parking
  • Set up meetings, events and functions and organise catering
  • Maintain fleet vehicles and records

Remuneration for this position is aligned with SCHCADS Award 2010 level 3

In addition to salary, you will be entitled to the following according to internal policy and procedures;

All applicants must address key selection criteria to be considered.

Key Selection Criteria

  1. Demonstrated experience in a similar role.
  2. Strong communication, interpersonal skills to enable professional interaction with a range of people including senior management, members of the community and other staff
  3. Ability to maintain confidentiality
  4. Highly developed time-management skills and ability to meet deadlines
  5. Demonstrated experience in drafting correspondence, presentations, media items and reports
  6. Well-developed knowledge of MS Office, social media platforms and web technologies
  7. Completion or study towards qualifications in Business Administration or another relevant industry qualification


Position Open: 9am Tuesday 4th July, 2017

Position Close: 9am Tuesday 18th July, 2017

Interviews to be held on Thursday 20th July, 2017

All applications need to be submitted through the seek website

For more information please contact HR on (02) 6621 73 97 ext 123




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